Shipping policy

Shipping Policy

Last Updated: 11/02/2026

Thank you for shopping with Alhaya. We strive to deliver your orders safely and on time.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays are processed on the next working day.

Delivery Timeline

Once shipped, orders are usually delivered within 3–7 business days, depending on your location and courier service availability. Delivery times may vary for remote locations.

Shipping Charges

Shipping charges, if applicable, are displayed at checkout before payment confirmation. Promotional free shipping offers may be available from time to time.

Order Tracking

After your order is shipped, tracking details will be shared via SMS, email, or WhatsApp so you can monitor your delivery status.

Delivery Delays

While we work with reliable delivery partners, delays may occur due to weather conditions, logistics issues, or unforeseen circumstances. We appreciate your patience in such situations.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping details. Orders returned due to incorrect address or delivery failure may incur additional shipping charges for re-dispatch.

Contact Us

For shipping-related questions or support, please contact:

Call us 24/7: +91-80950 83990
Address: Shop No.208, Kunil Center, GHS Road, Hampankatta, Mangalore - 575001